Thank you for your trust in Notes Essences.
Please note that once an order has been placed and payment is completed, we do not offer refunds, returns, or cancellations. All sales are final.
If your order arrives damaged or there is an issue with the items received, please contact us within 48 hours of delivery with your order number, clear photos, and a brief explanation of the issue. We will review your case and see how we can assist you.